Welcome to XboxIssues

Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.

If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.

I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.

Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.

If you have any Xbox related question you can find the answer to feel free to contact me on YouTube, twitter or in the comments.

Thursday, March 27, 2025

SYSTEM UPDATE: Xbox March 2025 Update - In-Game Benefits, Xbox Cloud Gaming Enhancements and Free-to-Play Features

March is packed with exciting updates for Xbox players! From seamless game switching on Xbox Cloud Gaming to over 50 cloud-playable titles for Game Pass Ultimate members, the fun never stops. Unlock exclusive in-game rewards for free-to-play games, explore new dynamic backgrounds, and enjoy a fresh Game Bar design for PC. Plus, with the release of the Xbox Adaptive Joystick and more perks rolling out soon, there's no better time to level up your gaming experience. Get ready for a month of non-stop action and new features!

Click READ MORE to see full update details 

Wednesday, March 26, 2025

NEWS: More In-Game Benefits for Free-to-Play Games with Game Pass

Starting this week, Game Pass Ultimate and PC Game Pass members will receive even more value with added in-game benefits for free-to-play games. These benefits will include items like cosmetics, characters, in-game currency, and more, for games such as Heroes of the Storm, Naraka: Bladepoint, and The Finals. Additionally, starting in April 2025, more in-game benefits will be available for games like Call of Duty: Warzone and Enlisted. With seasonal content drops, there will always be new rewards to look forward to.





These new perks expand on existing in-game benefits, including unlocking the full champion roster in League of Legends, six skins in Overwatch 2, all agents in Valorant, and more. Whether it’s for customization, personalization, or progression, Game Pass members will continue to get even more out of their gaming experience.

To access these in-game benefits, Game Pass Ultimate and PC Game Pass members simply need to log in with their Xbox profile or link it to the game’s account. Then, by launching the game on Xbox on PC or console, their additional perks will be available in-game. For Game Pass Ultimate members, these benefits can also be used across cloud, console, and PC.

New In-Game Benefits Available Now:

Heroes of the Storm (PC) – Link your Battle.net account
Unlock 30 Heroes from across Blizzard’s universes.

Naraka: Bladepoint (Cloud, Console, and PC) – Log in with your Xbox profile
Unlock all heroes, exclusive Xbox headgear, and the Phoenix Princess Pack (Justina Gu).

Smite 2 (Console and PC) – Link your account
Unlock the exclusive High Velocity Hecate Skin, five gods (Ares, Anhur, Hecate, Hercules, and Nemesis), the OP Title, and GG Emote with the Smite 2 Welcome Pack.

The Finals (Xbox Series X|S and PC) – Link your Embark ID
Unlock the Stryker Grid Set, featuring an outfit, three weapon skins, a charm, and a 25% Match XP boost, plus 500 Multibucks.


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Wednesday, January 15, 2025

NEWS: Introducing More Ways for Players to Repair their Xbox Consoles, Reduce Waste and Save Energy

At Xbox, we’re continuing to improve how we design, build, distribute, and use our products to reduce our environmental impact and help us reach Microsoft’s goal of being a zero waste, carbon negative, and water positive company by 2030. Finding ways to reduce the environmental footprint of gaming not only helps the environment but also creates benefits for our collective community of players.

We’ve heard from players that they want more options for support when their Xbox consoles need repair. Today, we’re expanding our repairability program, giving players even more options to get their Xbox Series X|S console options – the Xbox Series S – 1TB in Robot White, Xbox Series X – 1TB Digital Edition in Robot White, and Xbox Series X – 2TB Galaxy Black Special Edition – fixed should they ever need to, while also reducing and preventing waste. -Joe Skrebels, Xbox Wire Editor-in-Chief


Expanding Repairability, Updating Console Packaging and Reducing Plastic Waste
Players will soon have more options for support when considering in-person repairs for the three Xbox Series X|S console options. On January 20, uBreakiFix by Asurion will become the first Xbox Authorized Service Provider to repair Xbox consoles at its nearly 700 participating store locations across the U.S. In-person Xbox console repairs were previously only possible through the Microsoft Store, which means players will now have even more ways to repair their consoles, separate from Microsoft’s own support channels. Players should check with their local uBreakiFix by Asurion store to confirm participation in this repairability program.

Additionally, replacement components for the three Xbox Series X|S console options are now available for purchase via the Microsoft Store and replacement console parts are also now available for purchase online via the Microsoft Repair Hub on iFixit. With the purchase of replacement components previously limited to controller parts and only available through the Microsoft Store, these additional repair options allow players to choose the repairability solution that works best for them, even if their console is out-of-warranty.

By expanding the number of ways players can get support and repair for their Xbox consoles, we also help extend the longevity of Xbox devices, reduce waste, promote re-use, and ultimately reduce our environmental impact. 

Providing more options for repair isn’t the only way Xbox is reducing plastic waste. At Microsoft, our goal is to eliminate single-use plastics from our packaging by 2025. Packaging for the three Xbox Series X|S console options  are now fully paper and fiber-based, eliminating all single-use plastics. 

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Monday, January 6, 2025

NEWS: Game Pass Quests Arrive on Your PC

Rewards with Xbox are our way of, well, rewarding you for your love of gaming, and today we’re thrilled to announce new ways for players to earn points. From expanding Quests to PC Game Pass, to reimagining the Game Pass Quests you use to earn points, to weekly Rewards for all Xbox players 18 and older, there are lots of new ways to earn points through your play time. 

Lastly, today we’re sharing an important update on earning Rewards with Xbox. This update aligns more closely with our continued commitment to foster positive, age-appropriate gaming experiences by making points earned through play activities available only to players 18 years and older.


Game Pass Quests Arrive on Your PC 
Previously exclusive to Game Pass Ultimate members, Quests unlock opportunities to earn even more Rewards with Xbox. Starting to roll out on January 7, Quests are also available for PC Game Pass members. Now you have more ways to earn  Rewards points on PC in addition to  console and mobile. The new  Game Pass Quests will also launch in Japan, bringing the region the full Rewards with Xbox experience. 

If you’re an active Xbox Game Pass Ultimate or PC Game Pass member 18 years or older, starting to earn is simple: 

  1. Explore the new Quests by navigating to your Xbox profile and accessing the Rewards Hub, which is available across console, the Xbox app on mobile, and the Xbox app on Windows PC. 
  2. Earn points by playing your favorite games with Game Pass. 
  3. Claim your points on the Rewards Hub. 
Once you’ve earned enough, redeem your points for Xbox gift cards to use for games, in-game content, donations to your favorite causes, and more. 

As part of these changes, minimum playtime is required to earn points through gameplay. For now, Quests are only available for titles in the Game Pass catalog, and this does not include PC games that require third party launchers or are played on Battle.net. Check Xbox.com/Rewards for more details. 

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