Welcome to XboxIssues

Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.

If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.

I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.

Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.

If you have any Xbox related question you can find the answer to feel free to contact me on YouTube, twitter or in the comments.

Friday, September 11, 2015

HOW TO: Opt-In To The New Xbox One Experience Preview

Microsoft is  getting ready for the release of the New Xbox One Experience to members of the Xbox One Preview Program. When it launches in November the New Xbox One Experience includes a completely redesigned Home, fast access to a brand new guide, new Community section, revamped OneGuide and more. But just like any other system update, Microsoft wants to do this with the help and feedback of our fans. Our team will be working to troubleshoot and polish the updated features until its release in November and we’re letting Preview members decide if they’d like to opt in or out of participating in the early look of some of the initial features.



Here’s how it works:

We will roll this update out over time to Preview members who opt in for it, starting with a set of Preview members who have historically submitted the most feedback. Our goal is to start with a group, get feedback on a set of features, then roll out to larger groups for additional feedback over time. It will not roll out to everyone at the same time. We’ll also be adding new features over time as we get closer to launch.

If you’re a Preview member, you’ll get an invitation sent to you in an Xbox Live message.

From the invitation, launch the Xbox Preview Dashboard and select the registration option.

You can then opt-in by selecting “Preview – New Xbox One Experience.”

If you don’t want to participate in this preview update, you will continue to receive “regular” Preview Program updates going forward. It will not remove you from the Xbox Preview Program altogether.

Over the next several weeks, new builds will regularly roll out to those who opt in, and our engineering team will work to improve the features and fix any bugs they identify during the preview testing.

We’ll release the New Xbox One Experience to all Preview members in waves following the initial opt in period so hang tight if you aren’t in the first few groups to get access. And of course, the whole reason we’ve opened up the Preview Program has been to gather your feedback and give you the opportunity to shape the future of Xbox One. Please, keep it coming and stay tuned for more news about the New Xbox One Experience. Thanks for all of your support.

Source

NEWS: Microsoft Now Allows Consumers To Buy Additional Xbox One Power Supply Units





Till now, there was no direct way to buy an extra power brick from Microsoft. Microsoft was aware of the need of the consumers and they have now made it available for purchase online from Xbox site. Major Nelson revealed this info on Reddit today.




"Hey gang, I have an update on this. I have worked w/ the Support team and we’ve enabled the option to purchase additional Xbox One power supply units via https://myservice.xbox.com 
I have not had a chance to check it out myself yet – but the team just emailed me to let me know they have added that option to the online tool.
Thanks!
Larry"


Source


Wednesday, September 9, 2015

RELEASE: Castle Crashers Remastered Xbox One

Hack, slash, and smash your way to victory in this Remastered edition of the popular 2D arcade adventure from The Behemoth! If you fancy co-op games, why don't you try our new favorite fancy co-op game: Lovers In A Dangerous Spacetime - available now! At 60FPS, Castle Crashers Remastered delivers hi-res visuals like nothing you've ever seen before. Up to four friends can play locally or online and save your princess, defend your kingdom, and crash some castles! 



Featuring: 
  • Unlock more than 25 characters and over 40 weapons!
  • Intuitive combo and magic system: Unlock an arsenal of new attacks as your character progresses through the game.
  • Level up your character and adjust Strength, Magic, Defense, and Agility. 
  • Adorable animal orbs are your companions. Each adds different abilities to aid you on your journey. Arena mode: Battle other players in free-for-all or team matches! 
  • Back Off Barbarian mini game: Jump and hop across the level to avoid the enemies! 
  • Insane Mode: Test your skills in the ultimate campaign challenge.



Sunday, September 6, 2015

NEWS: Castle Crashers Remastered free if you own the original on Xbox 360





September 9th, 2015 is the release date for Castle Crashers Remastered (CCR) on Xbox One! Yeah!! CCR being their new improved version of Castle Crashers, of course. They have been working on this update for the past year. Whew!





Here’s the skinny FAT you’ll find inside CCR:

  • New multiplayer mini-game called Back Off Barbarian
  • Five times larger texture sizes than the original!
  • Twice the framerate of the original! (60 frames per second)
  • Performance updates, gameplay tweaks
  • Online multiplayer performance updates
  • Ability to find games easier and quicker online


Pricing
Castle Crashers Remastered on Xbox One will be $14.99 which is our usual cost of admission for this classic game baby. However…if you’ve previously owned Castle Crashers on Xbox 360, you shall receive the Thank-You-For-Saving-Our-Lives-That-One-Time special price of FREE THROUGH SEPTEMBER 20th with current Xbox Live Gold membership. Be sure to scoop it up early if you want to take advantage of that awesomeness. $0.00 for CCR game feels like a pretty good deal to me!!!!! (I’m not much of a businessman though!!!!)
  
The good news is starting September 21, 2015 we’ll still have a loyalty discount for Xbox One owners, which will bring CCR’s cost down to only $5.00 if you’ve owned it before. This special $5 price is available for any Xbox Live Gold members who are previous owners of Castle Crashers on Xbox 360.