Welcome to XboxIssues

Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.

If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.

I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.

Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.

If you have any Xbox related question you can find the answer to feel free to contact me on YouTube, twitter or in the comments.

Saturday, November 18, 2017

WINNER: Forza 7 Add-On Giveaway Winner Announcement

As you may know, about a month ago I had a giveaway contest for 3 Forza 7 D L C digital codes.  The time has come to choose the winner. There was a total of 241 entries, and in this video I will use gleam.io to randomly choose one winner. I have recorded the drawing process to show there are no Shenanigans.  Please watch to the end of the video for info about my next give away. Good luck to all who entered.








Winner Chosen At Random by Gleam.io: Forza 7 Add-On Givaway

Friday, November 17, 2017

NEW RELEASE: STAR WARS Battlefront II Xbox One

STAR WARS Battlefront II

Become the hero and play as a fearless trooper, pilot a legendary starfighter, fight as your favorite iconic STAR WARS character, or forge a new path as an elite special forces soldier through an emotionally gripping new STAR WARS story. You can become the master of your own STAR WARS hero’s journey.





Click to buy Digital Copy From MS Store

Click to Buy Disc Copy From Amazon

Tuesday, November 14, 2017

BACKWARDS COMPATIBILITY: Four Classic Games Coming to Xbox One Today

It looks like we will be getting four more classic Xbox 360 games playable on all versions of the Xbox One via Backwards Compatibility.

Persona 4 Arena, Cars: Mater-National, Jewel Quest and Tecmo Bowl Throwback are coming to Xbox One Backward Compatibility today.

*As always, those that own these games digitally will be able to download them again for free from the "Ready to Download" section of the Xbox One





Two months after the ending of the hit RPG Persona 4, a new threat has emerged in Persona 4 Arena! During Golden Week, a new rumor begins spreading through town about a mysterious TV program, the P-1 Grand Prix. Visible if you look into a turned-off TV on a rainy night, this fighting tournament broadcasts high school friends fighting one another to the bitter end. When Yu Narukami and the others test this rumor, they see their friend Teddie announcing the beginning of the show: “May the manliest of all men come on down!” With that, the participants are shown, one by one... The Investigation Team is horrified to see their own faces introduced with twisted nicknames. The members of the Investigation Team decide to dive into the TV once again to solve the case! What is behind the mysterious TV show?

All eyes are on Radiator Springs as Lightning McQueen’s best friend, Mater, hosts the first annual Mater-National Race Festival, an international celebration of high-octane events to celebrate the construction of Lightning’s new racing Headquarters and to crown the next World Champion racer!







Single Player, HD (High Definition) Further mysteries await you in this archaeological puzzle adventure! Delve deeper when you purchase the FULL version of Jewel Quest.









Tecmo Bowl® Throwback is a remake of the classic Tecmo Super Bowl, with the same rules and fast-paced gameplay as the original, but with the option to play it in brand new high definition 3D graphics. Switch it back to old school in real time with the same graphics and music from back in the day! Tecmo Bowl® Throwback brings back the gameplay you loved, and stays true to the Tecmo Super Bowl legacy!









CLICK HERE TO REFILL YOUR ACCOUNT @ AMAZON

NEW RELEASE: The Sims 4 Deluxe Party Edition

The Sims 4 Deluxe Party Edition

Enjoy the power to create and control people in a virtual world where there are no rules. Express your creativity as you customize your Sims’ distinct appearances and unique personalities. Choose their fashions, select their hairstyles, and give them life aspirations. Effortlessly build your Sims the perfect homes with the all-new room-based Build Mode, choosing your favorite designs and décor. Develop your Sims’ relationships, pursue new careers, and shape the rich and entertaining moments of their lives.




Click to buy from MS


Click to buy from Amazon

NEW RELEASE: L.A. Noire Is Now Available For Xbox One

L.A. Noire

Utilizing revolutionary facial animation technology that captures every nuance of an actor’s facial performance in astonishing detail, L.A. Noire blends the breathtaking action with true detective work for an unprecedented interactive experience. Solve brutal crimes, plots and conspiracies inspired by real crimes from 1947 Los Angeles, one of the most corrupt and violent times in L.A. history. Search for clues, chase down suspects and interrogate witnesses as you struggle to find the truth in a city where everyone has something to hide.



Buy Digitally CLICK HERE

CLICK HERE to Replenish your MS Money

NEW RELEASE: LEGO Marvel Super Heroes 2 Xbox One

LEGO Marvel Super Heroes 2

Join your favorite Super Heroes and Super Villains from different eras and realities as they go head-to-head with the time-traveling Kang the Conqueror in the all-new, original adventure, LEGO Marvel Super Heroes 2! Play as the Guardians of the Galaxy, Spider-Man, Thor, Hulk, Black Panther, Captain Marvel, Doctor Strange, Carnage, Green Goblin and dozens of other Marvel Super Heroes and Villains in this cosmic battle across the time-tossed city of Chronopolis!



Click to Buy Digital Copy 

Click to Buy Disc Copy

NEWS: You can now Gift Games and Gold on Xbox One

One of the most frequently asked for features for Xbox One and Xbox Live is the ability to buy and gift games, DLC, Xbox Live and more to your friends and family

You can now give gifts of select select Xbox One games, downloadable game content, Xbox Live Gold and Xbox Game Pass subscriptions, right from the Microsoft Store on your Xbox console, on Windows, or online.




Monday, November 13, 2017

NEWS: Experience Your Games in Full Audio Immersion with Windows Sonic and Dolby Atmos Spatial Sound

This holiday, not only can you play your games on Xbox One X, the world’s most powerful console, but you also have a broad and diverse lineup of new games to experience – including Forza Motorsport 7, Middle-earth: Shadow of War, Assassins’s Creed Origins, Super Lucky’s Tale, and PlayerUnknown’s Battlegrounds. While the power of Xbox One X will immerse you in the beautiful visuals of your games, you can take that immersion even further by simply enabling spatial sound for your headphones or compatible home theater system. By using Windows Sonic or Dolby Atmos spatial sound, you’ll hear your games in a whole new way.



What is Spatial Sound?
Spatial sound is an enhanced audio experience where sounds can flow around, above, and below you in a three-dimensional virtual space that simulates a more realistic environment. Spatial sound provides an immersive atmosphere that traditional channel-based surround sound formats cannot replicate. Imagine playing Gears of War 4 and a Raven helicopter flies overhead. With surround sound, you’d hear the helicopter flying around you, but with spatial sound, you’ll hear it flying directly above you.

What is Windows Sonic and Dolby Atmos?
Both Windows Sonic and Dolby Atmos are technologies that enable spatial sound on your Xbox One and Windows 10 devices. They both provide support for immersive surround and elevation audio cues. Windows Sonic is Microsoft’s platform-level solution for spatial sound. As the platform evolves, it will support more endpoints and different technologies.

How do I enable them on Xbox One?
Windows Sonic for Headphones, Dolby Atmos for Headphones, and Dolby Atmos for home theater are the three audio formats available on your Xbox One to experience the immersion benefits mentioned above.

Windows Sonic for Headphones and Dolby Atmos for Headphones both enable spatial sound for all headphones, earbuds, and audio headsets. Windows Sonic for Headphones is available out of the box, while Dolby Atmos for Headphones is $14.99 USD and provides additional support for Dolby Atmos movies. To enable either of these on your Xbox One, navigate to [Settings > All settings > Display & sound > Audio output > Headset format] and select either Windows Sonic for Headphones or Dolby Atmos for Headphones. If you select Dolby Atmos for Headphones, you will be prompted to install the Dolby Access app and either purchase Dolby Atmos for Headphones or start a free 30-day trial.

Dolby Atmos for home theater can be experienced for free through your Dolby Atmos supported home theater system, sound bar, or TV. To enable on your Xbox One, install and open the Dolby Access app, and follow the instructions provided.

Which headsets work with Spatial Sound on Xbox One?
Xbox gamers can use any Xbox supported headset to take advantage of spatial sound. If your headphones support other virtualization or equalization audio technologies, it is important you turn these features off to avoid double processing.

If you’re picking up a new headset, we recommend checking out the latest Xbox Wireless headsets such as Turtle Beach STEALTH 700 or Razer Thresher, which will connect directly to your Xbox One without the need for wires, a base station, or an adapter. For Dolby fans, it’s worth noting that the Plantronics RIG 400LX, RIG 600LX, and RIG 800LX each come with a Dolby Atmos for Headphones Xbox activation code in the box.

What games and movies support Spatial Sound?
Any traditional surround sound content is automatically upscaled with Windows Sonic or Dolby Atmos to provide an enhanced audio experience – making that content more immersive than before. Games that natively support Windows Sonic and Dolby Atmos offer the highest level of audio immersion and location accuracy, including Gears of War 4, Super Lucky’s Tale, Rise of the Tomb Raider, and Assassin’s Creed Origins. Additionally, there are over 250 movies for Dolby Atmos that you can watch on Blu-ray, UHD Blu-ray, or on major streaming services such as Netflix, Vudu, and Microsoft’s own Movies & TV app.

This holiday, experience your games and movies in full audio immersion by enabling spatial sound with Windows Sonic or Dolby Atmos on your Xbox One or Windows 10 PC.

Sunday, November 12, 2017

HOW TO: Set up a guest key and limits on your Xbox One

When no one is signed in on your Xbox One, you can use a guest key to allow access to content, and set parameters around what can be viewed on your Xbox One.

To manage these limits, you'll need to create a guest key. The guest key is a 6-digit code that you set up on the con sole, and only those who have the guest key can make changes.

There may be people you want to allow to bypass these limits. For example, friends or family members who will be staying in your house during holidays. If they don’t have their own Xbox account, leave them the guest key.

It's easy to create a guest key on Xbox One. Here's how:

  1. Press the Xbox button  to open the guide. 
  2. Select Settings. 
  3. Select All Settings. 
  4. Select System > Signed-out content restrictions.  
  5. Select Create a guest key.  
  6. Use your controller to create a 6-digit passkey. Be sure to use something you'll remember but that can't be guessed by others.  


Grant access to content & apps
After you create your guest key, you can set parameters around what content can be viewed on your Xbox One when no one is signed in. Here's how:

  1. Select Access to content & apps.  
  2. Scroll down to select the age-appropriate content level you want to allow your guests to use. Age-appropriate ratings are determined by your location. A description of what is available at each age level is shown on the right of the screen. Press B  on your controller when finished.  
  3. For any setting other than “Unrestricted,” you have the option to choose whether to hide age-inappropriate listings in searches for apps and content or in Microsoft Store. Press B  on your controller when finished.  
  4. Explicit TV is blocked by default. If you want to change this setting, select Unblock explicit TV, and then press B  on your controller when finished.  
  5. By default, your console allows new accounts to be downloaded or created when no one is signed in to the console. To block this feature, make sure that the Let people download & make new accounts option is not selected.