Welcome to XboxIssues

Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.

If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.

I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.

Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.

If you have any Xbox related question you can find the answer to feel free to contact me on YouTube, twitter or in the comments.

Tuesday, March 17, 2015

HOW TO: Open NAT XBOX One & 360




So you're trying to play multiplayer or chat with a friend but you get the warning that your NAT is strict and can not connect or your connection is limited.

Let me first tell you this is NOT an issue with your XBOX but an issue with your Router.  Having a Strict or Closed NAT has to do with settings in your router.  Because of the nature of how to Open NAT the best help I can give is to give you some resources to get your NAT Open. Ultimately it's up to you to figure out how to get into your router settings, your first step should be to GOOGLE  "your router maker & model + Open NAT"

What is NAT you ask? 
"Short for Network Address Translation, an Internet standard that enables a local-area network (LAN) to use one set of IP addresses for internal traffic and a second set of addresses for external traffic. A NAT boxlocated where the LAN meets the Internet makes all necessary IP address translations. 
NAT serves three main purposes:
  1. Provides a type of firewall (security) by hiding internal IP addresses
  2. Enables network to use more internal IP addresses. Since they're used internally only, there's no possibility of conflict with IP addresses used by other networks
  3. Allows a network to combine multiple  connections into a single Internet connection. (connect more than one device to your network)"

Resources to open NAT works for both consoles

Some time just resetting your router will reset your NAT try that if it does not do the trick

Use the official Microsoft NAT Troubleshooter: http://support.xbox.com/en-US/xbox-360/networking/nat-error-solution.  If that does work try port forwarding, it's complicated and I'm not going to explain that here bit to do here: Xbox 360 Port Forwarding & Xbox ONE Port Forwarding.

A good tutorial for the Xbox One: http://techbits.io/how-to-fix-xbox-one-multiplayer-chat-nat-issues/

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