Welcome to XboxIssues

Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.

If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.

I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.

Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.

If you have any Xbox related question you can find the answer to feel free to contact me on YouTube, twitter or in the comments.

Monday, March 16, 2015

HOW TO: Clear The Cache on Xbox 360

Sometimes you have issues with your 360, for example corrupt downloads, messed up game saves etc.  One of the simplest troubleshooting tools is to Clear your cache.

The Xbox 360 system cache stores such items as game updates, system update installation packages, and gamer pictures of your friends. You can often resolve issues with your Xbox 360 by clearing the system cache.


The following are not removed when you clear the Xbox 360 cache:

  • Your gamertag 
  • Content that you have downloaded 
  • Game files 
  • Console software updates


Clearing the cache removes previously downloaded game updates. You must download these updates again the next time you play the game.

To clear the system cache

1.  Press the Guide button on your controller, go to Settings, and select System Settings.
2.  Select Storage.




3.  Highlight (but don’t select) a storage device, and then press Y on your controller for Device Options.
Note It doesn't matter which storage device you choose. The cache will be cleared for all storage devices.



4.  On the Device Options screen, select Clear System Cache.



5. When prompted to confirm storage device maintenance, select Yes. 
Note When the system cache has been successfully cleared, you’re returned to the Storage Devices screen. You can then press the Guide button on the controller and return to Xbox Home.

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