Welcome to XboxIssues

Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.

If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.

I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.

Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.

If you have any Xbox related question you can find the answer to feel free to contact me on YouTube, twitter or in the comments.

Friday, March 31, 2017

HOW TO: Delete Multiple Clips or Screen Captures on Xbox One

From time to time, you may want to clean out all the screen shots and video clips you have recorded on the Xbox One.  Up until an update we received a few months back we had to delete the clips one by one.  Now we can select multiple clips and delete them all at once.


Here is How To Delete Multiple Clips or Screen Captures on Xbox One:




  1.  Load the Upload Studio App
  2. Click on Manage Clips
  3. Now just click the tick boxes next to the files you want to delete, or click the tick box in the upper right to select all.
  4. Click the Delete or Trashcan icon next to any selected file, and after you confirm you want to delete the files they will be removed.


REMEMBER: Once deleted from the cloud or your Xbox One Console, they are gone for ever, there is no way to recover delete files on Xbox One.

Thursday, March 30, 2017

BACKWARDS COMPATIBILITY: One More Xbox 360 Backwards Compatible Game

It looks like today we are getting one more classic Xbox 360 game to be playable on the the Xbox One with Backwards Compatibility.

Far Cry 3 is coming to Xbox One Backward Compatibility today.

*As always, those that own these games digitally will be able to download them again for free from the "Ready to Download" section of the Xbox One






Far beyond the reach of civilization is a mysterious island overrun with violence and suffering. While traveling with friends, you are taken captive and brutalized. Your only hope of survival lies in unraveling the dark secrets of the island and its deranged inhabitants. Alone at the edge of the world, where nothing is what it seems, you must find a way to fight back and escape this island of insanity.

Wednesday, March 29, 2017

HOW TO: Set A Family Timer On Xbox One

Use the family timer feature on Xbox One to set screen time limits. Parents familiar with screen time limits for Windows 10 will find a similar set of controls for Xbox One. Set daily time allowance and limits for each child—your Xbox One will pick those limits up and enforce them whenever the child is signed in. 

This has to be done on any web browser on PC or on the Xbox One using Edge.






  1. Log in to http://account.microsoft.com using the Parent account
  2. On the blue menu bar click family
  3. Under the person you want to set a timer for select "screen time" all the way on the right
  4. Next to "Set limits for when my child can use devices" click the toggle to turn the family timer on or off, once it’s turned on you can set the max amount of time per play each day, or set multiple time slots per day.


You can also restrict usage on any Windows 10 PC your child has an account from this page as well.

UPDATE: Beam Streaming, Intuitive Guide And More Come To Xbox One Starting Today

Mike Ybarra, Head of Platform Engineering discusses new features coming to the broader Xbox One community starting today. Read the details below:

We’re excited to announce that we are shipping new features to the broader Xbox One community today. This is a big release, and includes Beam streaming, an updated Xbox experience with the new Guide, home improvements, and much more. One major goal for this release is to make streaming your Xbox gameplay even easier. And by updating the navigation of the Xbox console through the new Guide, we’re aiming to put the features and experiences you love the most right at your fingertips. For our PC gamers, or anybody who loves to create and play, check out this post on the Windows Blog to learn about the gaming updates coming with the Windows 10 Creators Update on April 11.

Here’s a detailed look at some of the top new Xbox Live features rolling out to Xbox One today, which we announced and released to Xbox Insider earlier this year:

*An updated look at Home: One of the first things you’ll notice with this update is a new look for Home on Xbox One. We made these changes to simplify the UI and increase overall system performance. To do that, we’ve optimized for speed and are prioritizing the most valuable content for your games. Now, you’ll see a smaller icon for the game with options to dive deeper into the community surrounding the game, as well as the ability to interact with your Club or find Looking for Group posts, view your Achievements and more. If you do not have a custom background set, you’ll see that the updated Home also spotlights the game you’re currently playing by featuring hero art as your Xbox background.


CLICK READ MORE FOR DETAILS ABOUT THE WHOLE UPDATE

Tuesday, March 28, 2017

BACKWARDS COMPATIBILITY: Only Two Backwards Compatible Games Today

It looks like it could be a really slow Backwards Compatible week, again.  Today we are getting only two Classic Xbox 360 games playable on Xbox One with backwards compatibility.

Army of Two and Soltrio Solitaire are coming to Xbox One Backward Compatibility today.

*As always, those that own these games digitally will be able to download them again for free from the "Ready to Download" section of the Xbox One






When one man is not enough, it will take an army of two to fight through war, political turmoil and a conspiracy so vast it threatens the entire world. 










Enjoy Soltrio Solitaire with 18 great solitaire games. Play Voyage mode to explore the world of Soltrio, unlocking the mystery of your own card deck. Or go head to head in multiplayer solitaire. Either way, get ready for more solitaire fun than any solitaire fan could possibly expect. Get Soltrio Solitaire today -- It's solitaire with a twist!

Thursday, March 23, 2017

BACKWARDS COMPATIBILITY: Another Set of Three Classic 360 Games Are Backwards Compatible

Today we will get three more classic Xbox 360 Games Playable on the Xbox One with Backwards Compatibility. But save you cash, two of the games will be part of April's Games With Gold and you can grab them for free.

Darksiders, Darksiders II and Assassin's Creed Revelations are coming to Xbox One Backward Compatibility today

*As always, those that own these games digitally will be able to download them again for free from the "Ready to Download" section of the Xbox One



The Horseman cometh. You are WAR! Caught in an epic struggle between Heaven and Hell, the legendary Horseman is left with only one option- to fight his way out. Wielding the fearsome sword Chaoseater, War must carve a bloody trail through Angels and Demons alike to uncover a dangerous truth...one that may bring about the end of mankind. EXPLORE the streets of a hell-ravaged city or ascend crumbling buildings to face horrors in the sky above. CONQUER Hell’s most terrifying monstrosities using a host of supernatural abilities and devastating combat moves. DESTROY your enemies by unleashing the unstoppable power of your Chaos Form! Darksiders. HEADS. WILL. ROLL.


Awakened by the End of Days, Death, the most feared of the legendary Four Horsemen embarks on a quest to redeem his brother's name. Become the terrifying force which everything fears but nothing can escape.









 When a man’s battles have been won and his enemies destroyed, what then? Where does he find purpose and meaning? To find answers to these questions, Ezio Auditore will travel east in search of the lost library of the Assassins. In Assassin’s Creed® Revelations, master assassin Ezio Auditore walks in the footsteps of the legendary mentor Altair, on a journey of discovery and revelation. It is a perilous path – one that will take Ezio to Constantinople, the heart of the Ottoman Empire, where a growing army of Templars threatens to destabilize the region. In addition to Ezio’s award-winning story, a refined and expanded online multiplayer experience returns with more modes, more maps and more characters, allowing you to test your assassin skills against others from around the world.

FREEBIES: Games With Gold April 2017

For the month of April, Xbox Live Gold members will receive four new free games – two on Xbox One and two on Xbox 360 – as part of the Games with Gold program. You can play both Xbox 360 titles on your Xbox One with Backward Compatibility.

*Titles are available as free downloads for qualifying Xbox Live Gold members in all markets where Xbox Live is available. Some regions may offer different titles depending on market availability.




On Xbox One, Xbox Live Gold members can download Ryse: Son of Rome ($19.99) for free during the month of April. The Walking Dead: Season 2 will be available as a free download from April 16th to May 15th.


On Xbox 360, starting Saturday, April 1st, Darksiders ($19.99) will be free for Xbox Live Gold members through April 15th. Then on April 16th, Xbox Live Gold Members can download Assassin’s Creed Revelations ($19.99) for free through April 30th.



Tuesday, March 21, 2017

BACKWARDS COMPATIBILITY: Three More Classic 360 Games Backwards Compatible

Gentlemen, (and ladies) START YOUR ENGINES. Today we will get three more classic Xbox 360 Games Playable on the Xbox One with Backwards Compatibility.

DAYTONA USA, Stacking and Tower Bloxx Deluxe are coming to Xbox One Backward Compatibility today.

*As always, those that own these games digitally will be able to download them again for free from the "Ready to Download" section of the Xbox One




It’s time to get revved up with Daytona USA! Based on the classic arcade title, Daytona USA features enhanced graphics, tracks for all skill levels, and the original, hit soundtrack! Save your quarters - we’re bringing the arcade straight to your living room with steering wheel and multiplayer support. Challenge your friends with up to eight player online races or the whole world via Xbox LIVE leaderboards!






From Tim Schafer’s Double Fine Productions, explore a vintage world inhabited by living Russian stacking dolls as you jump into more than 100 unique dolls and use their special abilities to solve a wide variety of puzzles & challenges. Play as Charlie Blackmore, the world’s tiniest Russian stacking doll,  and embark on an adventure to rescue Charlie’s family from the nefarious industrialist known only as the “Baron.” This imaginative 3rd person puzzle adventure game will take you on a journey from a bustling Royal Train Station to a high-flying Zeppelin as you collect unique dolls and matched stacking sets to display in Charlie’s secret hideout, where you chronicle your adventures.


Discover all 6 massive game modes of this addictive smash-hit! The action-puzzle phenomenon is played by millions on the web, but Xbox Live players get the full HD experience with revolutionary social scoring, avatar support, power ups, and even multiplayer. Get ready for edge of your seat action that'll have you creating swaying, tipping and tumbling towers sky-high.

ACCESSORY: The Xbox Wireless Controller Tech Series

At Xbox, we’re committed to giving fans choices when it comes to games, services, and devices. Coming in holiday 2017, we’re bringing fans the most powerful console ever: Project Scorpio. Featuring 6 teraflops of graphical processing power, true 4K gaming, and compatibility with Xbox One games and accessories. Plus, later this spring, Xbox Game Pass will launch unlocking over 100 great games with endless play. Today, we’re excited to unveil the new Tech Series of Xbox Wireless Controllers. The first in the series is the Xbox Wireless Controller – Recon Tech Special Edition. This controller will be available for $69.99 USD and will start shipping to retailers worldwide starting April 25.


In developing this new controller series, the Xbox team was inspired by military technology and performance patterns, exploring concepts stemming from combat armor and sci-fi mechanical gear. Premium finishes like a laser etched texture on the front, gold accents and insignia are on the front of the controller. The back of the controller features textured diamond rubberized grip for added control and comfort. This specialized controller also has the same features you know and love of the Xbox Wireless Controller, including improved wireless range and Bluetooth technology for gaming on Windows 10 devices or Samsung Gear VR. You can also take advantage of the custom button-mapping feature through the Xbox Accessories App, available for download from the Xbox Store or Windows Store.

A great way to use this new controller on your Xbox One is with Copilot – a new console feature that allows any two Xbox Wireless Controllers act as if they were one. As part of our commitment to enhancing gaming for everyone, Copilot makes Xbox One more inviting and fun for new gamers or those needing assistance — whether it’s parents who want to help their kids play, experienced gamers looking to play with novice players, or gamers who need unique configurations to play (e.g. with hands apart, hand and chin, hand and foot, etc.). The Copilot feature will be available through the Creators Update later this year.
Please visit xbox.com, microsoftstore.com, Microsoft Store or your local retail store for more information.

NEW RELEASE: Mass Effect: Andromeda Xbox One

Mass Effect: Andromeda 

Mass Effect: Andromeda takes players to the Andromeda galaxy, far beyond the Milky Way. There, players will lead our fight for a new home in hostile territory where WE are the aliens. Play as the Pathfinder – a leader of a squad of military-trained explorers – with deep progression and customization systems. This is the story of humanity’s next chapter, and player choices throughout the game will ultimately determine our survival in the Andromeda Galaxy.As you unfold the mysteries of the Andromeda Galaxy and the hope for humanity lies on your shoulders – You must ask yourself… How far will you go?