Sometimes when an update is available for the 360 you will get an error code when you try to update.
If you get an error code such as xxxx-xxxx-xxxx-xxxx-C000-0001 (with six groups of four digits) after updating your console software, find the error below and try the suggested troubleshooting steps.
Note The “x” digits vary according to several factors, such as region.
CLICK READ MORE TO SEE ALL THE CODES AND SOLUTIONS
Welcome to XboxIssues
Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.
If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.
I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.
Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.
Showing posts with label Failed update. Show all posts
Showing posts with label Failed update. Show all posts
Saturday, April 11, 2015
Thursday, March 19, 2015
HOW TO: Use the Offline System Update Diagnostic Tool on Xbox One
You should use the diagnostic tool only to troubleshoot a console that’s having trouble downloading a system update from Xbox Live. Try all other troubleshooting steps first. The diagnostic tool file is a very large file and will take considerable time to complete.
To use the Offline System Update Diagnostic Tool, you’ll need:
- A Windows-based PC with an Internet connection and a USB port.
- A USB flash drive with a minimum 2 GB of space formatted as NTFS.
Important
This process is designed for troubleshooting use only. If you're updating your system for the first time, you'll still need to connect to the Xbox Live service.
Read these instructions thoroughly before installing the update
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