Welcome to XboxIssues

Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.

If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.

I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.

Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.

If you have any Xbox related question you can find the answer to feel free to contact me on YouTube, twitter or in the comments.

Thursday, August 30, 2018

GAME PASS: Xbox Games Pass Receiving 10 New Games For September

Xbox Game Pass has some great additions to the Xbox Game Pass catalog this September we need to tell you about.

Be sure to follow @XboxGamePass on Twitter and Instagram for upcoming news and titles joining Xbox Game Pass.

Let’s dive into this month’s new additions to the catalog:







Halo: The Master Chief Collection | September 1
Featuring four epic Halo titles, including the remastered campaigns of Halo: Combat Evolved Anniversary and Halo 2: Anniversary, as well as Halo 3, Halo 4, and hundreds of maps to experience the series’ iconic multiplayer elements with improved matchmaking, offline LAN support, faster load times, and Xbox One X enhancements with up to 4K UHD resolution and HDR support, there’s no better time to experience Master Chief’s legendary saga.

Quantum Break | September 1
From Remedy Entertainment, masters of cinematic action games, comes Quantum Break, an epic, sci-fi adventure where you take on the secretive Monarch Solutions organization to fix a fracture in time. Featuring a star-studded cast of actors including Shawn Ashmore, Aidan Gillen, Dominic Monaghan, and Lance Reddick, strap in for a thrilling and intense story that combines time-amplified suspense and an edge of your seat live action show.

Onrush | September 5
Onrush, developed by the racing game gurus at Codemasters, features high-impact, adrenaline-fuelled off-road arcade racing with a focus high-tempo excitement and fun. In Onrush, you’ll need to build up your boost and show your opponent’s who’s boss with a perfectly timed takedown that scores maximum points for your team. If you’re the one who gets taken down, you can get back into the action quickly with the Stampede System, which respawns you right back into the mix. Want to gain a real edge? Unleash your Rush, a blast of power and speed that allows you to quickly take down your foes.

Aven Colony  September 1
Take on the role of a governor who must oversee the Aven Expedition on the alien planet of Aven Prime, a moon that orbits a massive gas giant that’s many light years from Earth. You must help grow this tiny, vulnerable colony into a massive, sprawling sci-fi metropolis while battling everything from social policies to giant space sandworms.

Shadow Warrior 1 | September 1
Developed by indie studio Flying Wild Hog, Shadow Warrior is a 2013 reboot of the 1997 classic first-person shooter. It tells the offbeat tale of a corporate shogun named Lo Wang who is ordered to find a legendary blade of limitless power by his employer, Zilla Enterprise. Spoiler: Lo Wang is betrayed and left for dead, forcing him to fight back with a combination of guns, magic, his blade, and his equally sharp wit to uncover the truth behind a looming demonic invasion. Highlights of this over-the-top first-person adventure include slicing up enemies with precisely targeted swings and using their own severed heads and still-beating hearts to bring them to their knees.

Sky Force Reloaded | September 1
Sky Force Reloaded, developed by Infinite Dream, seamlessly blends the gameplay from classic arcade shoot ‘em ups with modern visuals and design. This game will grab you with the things you’ve come to love in scrolling shooters: Massive explosions, incinerating lasers, colossal bosses and a wide variety of aircraft to pilot. Sky Force Reloaded will draw you in with its beautiful environments and intense effects and keep you with its superb gameplay mechanics, progression system and in-game collectibles. Once it’s over, you’ll be wishing for more. Thankfully, there’s plenty to do before that happens.

Manual Samuel | September 1
This unique game by the team at Perfectly Paranormal features one of the most memorable control schemes in recent years. After Samuel dies and makes a deal with the Grim Reaper, our hapless hero must survive for a whole day by controlling his entire (and we mean entire) body manually. From working and driving to even blinking and breathing, every minute task is your responsibility, often to hilarious results. Getting through the ordeal won’t be easy, especially given that Death will always be nearby heckling you. This is also a great co-op experience for you and a partner, as you must share the bodily function workload if you hope to see Samuel survive

Snake Pass | September 1
Join Noodle the Snake and his friend Doodle the Hummingbird in this physics-based platformer as you slither, coil, and climb around his tranquil home of Haven Tor in a quest to reunite missing Keystones with the magical gates that power this mythical world. Find hidden collectibles, take on Time Trials, and play the brand-new Arcade mode to prove that you are the slickest slitherer around.

Giana Sisters: Twisted Dreams | September 1
Created by Black Forest Games, Giana Sisters: Twisted Dreams is a fast-paced, frenetic platformer with a unique gameplay twist. In addition to plenty of old-school, retro-era platforming, you’ll be able to warp Giana’s dreams to change up your abilities in an effort to better battle the twisted creatures living within them. Featuring graphics that pack a visual punch and tight platforming controls. Giana Sisters: Twisted Dreams sees you morphing between two dream worlds to solve puzzles and fight furious foes. You’ll need to utilize both Punk Giana’s hammering dash attack and Giana’s twirling jump attack and if you want to make it through this double-edged ordeal alive.

InnerSpace | September 1
Created by a small team of seven developers at PolyKnight Games, InnerSpace is a beautiful space exploration game with no horizons. You’ll navigate breath-taking landscapes and submerge yourself in lost oceans in your search for the ancient gods of the Inverse, a dimension of inside-out planets. As you explore, you’ll awaken old friends and foes, hunt for relics that help to uncover the history of the Inverse, and collect wind that you’ll use to unlock and master each of the game’s seven airframes.

SOURCE

Tuesday, August 28, 2018

BACKWARDS COMPATIBILITY: Call of Duty: Modern Warfare 2

After what seems like a while another classic Xbox 360 game and one of the most requested games is backwards compatible today.

Call of Duty: Modern Warfare 2 is coming to Xbox One Backward Compatibility today (and it is on sale this week)

***If you already own these titles in digital form on the Xbox 360, they will appear automatically in the "Ready to Install" section of your Xbox One***







Developer Infinity Ward brings you Modern Warfare 2, the long-awaited sequel to the best-selling shooter of all-time, Call of Duty 4: Modern Warfare.

FREEBIES: Xbox Live Games With Gold For September 2018

For the month of September, Xbox Live Gold members will receive four new free games – two on Xbox One and two on Xbox 360 – as part of the Games with Gold program. You can play both Xbox 360 titles on your Xbox One with Backward Compatibility.

*Titles are available as free downloads for qualifying Xbox Live Gold members in all markets where Xbox Live is available. Some regions may offer different titles depending on market availability.






On Xbox One, Xbox Live Gold members can download Prison Architect: Xbox One Edition ($29.99 ERP) for free during the month of September.  Livelock ($9.99 ERP) will be available as a free download from September 16th to October 15th.




On Xbox 360, starting September 1st,  LEGO Star Wars III: The Clone Wars ($19.99 ERP) will be free for Xbox Live Gold members through September 15th. Then on September 16th, Xbox Live Gold Members can download Sega Vintage Collection: Monster World ($9.99 ERP) for free through September 30th.



Monday, August 27, 2018

NEWS: Xbox All Access

If you or a friend are looking for the right time to join the Xbox family, this is for you! We’re introducing Xbox All Access, a limited-time offer available only in the U.S. at a Microsoft Store near you while supplies last.

For no upfront cost and one low monthly price for 24 months^, Xbox All Access gets you a new Xbox One S or Xbox One X, access to more than 100 great games through Xbox Game Pass, and online multiplayer with Xbox Live Gold. That’s more than 100 all-you-can-play games—including highly-anticipated new Xbox One exclusives the day they’re released, plus more games added all the time— the fastest, most reliable gaming network and an Xbox One console.





Fans who purchase an Xbox One console with Xbox All Access can enjoy:

  • No upfront cost
  • One low monthly price
  • 0% APR for 24 months^
  • 24 months of Xbox Game Pass
  • 24 months of Xbox Live Gold
  • Limited-time offer for qualified customers^

All brand-new Xbox One S 1TB or Xbox One X consoles, including available console bundles, can be purchased with Xbox All Access. No leasing or renting – you own the console outright!
Get an Xbox One S with Xbox All Access starting at $21.99 per month with 0% APR for 24-months^—a savings of over $130. This is one of the most value-driven ways to join the Xbox family we’ve ever offered.

Xbox One X, the world’s most powerful console, with Xbox All Access starts at $34.99 per month with 0% APR for 24-months.^ It’s a fantastic combination of power and affordability.
With Xbox All Access, joining the Xbox family becomes easier than ever. Visit your local Microsoft Store or Microsoft.com for more information.

Tuesday, August 21, 2018

HOWTO: Install Xbox Game Pass Games with an Android App

With the new Xbox Game Pass Android App, you can view and install any Game from the Game pass collection.  While on the go you can start to download and install Game Pass Games on your Home Console, and be notified on your Android Device when the install is done.

Here is how to manage your Xbox Game Pass Collection on an Android Device!





You can download the Game Pass Android App from the Google Play Store Here: https://play.google.com/store/apps/details?id=com.gamepass

Thursday, August 16, 2018

NEWS: What’s New With Xbox Customer Support

Team Xbox is always working to bring you great games, enhanced capabilities, and new ways to play and connect with your friends. As a support team we want to provide fast and effective help whenever you need it and in the form that works best for you. We’re bringing you new features and new ways to connect with your choice of support channel – whether that’s through Xbox Assist on your Xbox One, online at support.xbox.com, or through support forums.

Today we’re excited to give you a heads up on some recent changes as well as the next wave of new capabilities you’ll see in Xbox Support.



*Xbox Assist improvements. Last fall we launched Xbox Assist on Xbox One to help you with questions and learn about new ways to get the most out of your Xbox. We’re always adding new features and ways to find what you need with Xbox Assist on your Xbox One. Later this summer, we’ll be adding new troubleshooters for common problems, better Xbox Live service status information, and more details on Xbox Live Enforcement actions.

*Virtual agent improvements. Last year we introduced a virtual agent on support.xbox.com. Over the course of the summer we are adding new capabilities and improving existing ones to better help you troubleshoot and solve problems and give you even more ways to quickly get help. If you have a question that isn’t right for the virtual agent it will even help you find the best place to get an answer, including getting in touch with a support advocate.

*Support callback. Your time is precious. Waiting on hold to talk to a support advocate isn’t the best way to spend your time. We believe we can do better. Later this summer, we’ll upgrade the Xbox support phone service to a “callback” system. This means no more waiting on hold. Simply sign in to support.xbox.com and tell us the problem and we’ll call you. It’s a more convenient, more secure, faster way to get help.

*Xbox Forums improvements. Xbox Forums is joining Microsoft Community Forums at answers.microsoft.com, creating one place to chat about Xbox gaming—whether you play on an Xbox console, PC, or mobile. Forums for individual games like Forza Motorsport and Halo Waypoint remain unchanged.

*Device repair and tracking improvements. We’ve added the ability to start a device repair and track progress online. Just visit account.microsoft.com and click Devices.

This evolution in customer support means fast and effective help wherever and whenever you need it. The best part is that you don’t need to do anything new to take advantage of these improvements. Use Xbox Assist on your console or our support website as you normally do and we will make sure you have our fastest, most effective and personalized support there for you.

Hopefully you won’t need us very often, but if you do, we’ll have new and improved options in place for us to help you, on your terms.

SOURCE

Friday, August 10, 2018

GAME PASS: Surprise Two New Xbox Game Pass Titles For August

Xbox Game Pass members! It’s time to wake from hibernation and save the future with two incredible sci-fi shooters making their way to Xbox Game Pass today. Emerge from your underground shelter and enter a post-apocalyptic future in Rage, and wake from a centuries-old possessed sleep as the Doom Slayer to get a dose of demon-hunting action in the critically-acclaimed, fan-heralded first-person shooter Doom.






Rage
After a cataclysmic event nearly destroys the planet, you’ll emerge from cryosleep to a world long lost to law and order, to one that welcomes chaos and despair in id Software’s Rage. In this open-world shooter, you’ll venture out into this “new” world taking on quests, upgrading and driving your vehicle across desolate and foreboding landscapes, and engage in some epic gunplay that the celebrated game studio is so well known for. And with the pre-E3 announcement that Rage 2 is coming in the Spring of 2019, now’s the best time to return to its roots.

Today’s news is also a very special time for id Software as well, as the original Rage was always considered a passion project for the team; especially for Tim Willits, studio head of id Software. They’re incredibly excited that a new generation of gamers will have a chance to experience one of their favorite creations, available now on Xbox Game Pass for members to enjoy – and for those who’ve played it before, a little refresher of Rage wouldn’t hurt.

Doom
The granddaddy of shooters returns with guns blazing and demon killing on its mind. In 2016, id Software re-defined the word “reboot” with Doom, putting us back in the boots of one of gaming’s most iconic heroes: The Doom Slayer.

After being unearthed from a mysterious crypt on the planet Mars, you’ll quickly get back to work slaying hellish demons, wielding incredibly destructive weapons, and executing brutal melee attacks as you work to keep the invasion from Hell at bay – and uncover what sinister secrets the Union Aerospace Corporation (UAV) has locked away.

And once you’re done demon slaying, hop online to engage in some classic multiplayer matches, or build your own competitive maps to share with the larger Doom community thanks to the innovative SnapMap tool.

SOURCE

Tuesday, August 7, 2018

NEW RELEASES: Hyper Universe Xbox One

MOBA action at Hyper speed! Fast-paced combat and easy to pick up and play controls get you right into the action in this Free to Play 2D MOBA. Choose from a diverse cast of colorful Hypers, each with their own unique abilities. Leap into intense 4v4 combat on every level of the battlefield as you and your teammates work together to destroy the enemy base. Hyper Universe delivers a game that is truly out of this world Free to play with Gold (Xbox Live Gold sold separately). In-game purchases available. -Requires broadband Internet; ISP fees apply.




BACKWARDS COMPATIBILITY: 3 Classic Xbox 360 Backwards Compatible on the One Today

Today we will be getting three classic Xbox 360 games playable on the Xbox One via Backwards Compatibility.

Prince of Persia, Earth Defense Force 2025 and SINE MORA are coming to Xbox One Backward Compatibility today.

***If you already own these titles in digital form on the Xbox 360, they will appear automatically in the "Ready to Install" section of your Xbox One***





Walk the path of a young warrior caught between the forces of Good and Evil. Defy a dark god and heal an ancient Persian kingdom of a deadly dark plague to save the world.









Eight years since the defeat of the alien invasion and the destruction of the Mothership, civilization recovered most of the prosperity it once had. In 2025 a new state of emergency arises as giant aliens and insects are discovered deep underground. The Ravagers have evolved, and are stronger than ever. The Earth Defense Force must now stand up to these terrifying creatures to save humanity once more! The long awaited sequel that hardcore shooter fans demanded, Earth Defense Force®2025 is an action shooting bonanza that arms players to repel the most terrifying invasion of giant aliens the world has ever seen. Equip hundreds of weapons across four character classes and exterminate menacing creatures of all sizes to save the world!

SINE MORA is a horizontal shoot'em up that provides a unique take on challenge, where time is the ultimate factor. Mixing classic shooter sensibilities with contemporary presentation, SINE MORA is a gorgeous shmup that offers a Story Mode that weaves an over-the-top tale and an Arcade Mode that provides deep, satisfying gameplay to challenge fans of the genre. With many ways to manipulate time, SINE MORA features over 60 weapon combinations to complete each beatifully-crafted stage that form fits to the player's skills with scaling difficulty. Soundtrack composed by Akira Yamaoka and featuring boss designs by Mahiro Maeda.

NEWS: Microsoft Movies & TV Now Supports Movies Anywhere

Today we are excited to announce that the Microsoft Movies & TV app for Xbox and Windows 10 devices now supports Movies Anywhere, which brings your favorite film libraries together in one place.

When you connect your Microsoft account with your Movies Anywhere account, all of your eligible movies from Microsoft can be enjoyed across your favorite screens at no extra cost. This includes Xbox and Windows, iOS and Android, smart TVs, and streaming devices.




In addition, eligible movies you previously purchased from other participating digital retailers will now be viewable through the Movies & TV app on Xbox and Windows 10.

As part of our launch, we have a limited time offer for anyone who connects their Microsoft account to Movies Anywhere for the first time. Once you connect, you will receive X-Men Days of Future Past in your digital collection on us. This offer begins today and only runs for a limited time, so head here to connect your accounts today.

Microsoft Movies & TV allows you to watch the newest movies and TV shows across your favorite devices, before streaming services or disc, and without subscription or membership fees. You can download for offline viewing and take it on the go, or watch the latest episode of a show the day after it airs on TV. There are weekly deals in Sales & Specials to grow your collection, and all of your purchases earn you credits through Microsoft Rewards.

We have been working to bring you the best viewing experience on Xbox and Windows 10 for your favorite movies. Thank you for sharing your feedback and happy movie watching!

For a list of system requirements and available markets, please visit the official website.