Welcome to XboxIssues

Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.

If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.

I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.

Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.

If you have any Xbox related question you can find the answer to feel free to contact me on YouTube, twitter or in the comments.

Wednesday, August 31, 2016

HOW TO: Turn Cortana Off On Xbox One

If you are like me and feel that saying "Hey Cortana, Record That," takes too long and you actually miss the moment. This will tell you how to turn Cortana Off

Turning off Cortana will return your Xbox One to the default voice commands, which are triggered by saying "Xbox..." followed by your orders. Cortana specific commands such as "Cortana, what's the weather like?" or any of the natural language commands relating to Xbox Live will no longer work as a result of this. Additionally, you will no longer be able to use voice commands via a headset as Cortana will revert to her legacy, Kinect-only implementation.


  1. Double tap the Xbox logo button on your controller. Or, if you're using a Kinect or headset microphone, just say "Hey Cortana, go to settings" and skip to step #3.
  2. Select Settings. It is the gear icon.
  3. Select All Settings.
  4. Select System.
  5. Select Cortana Settings.
  6. Tap the A button on your controller. Cortana will snap to the right side of the screen.
  7. Tap down to select the toggle in the Cortana pane.
  8. Tap the A button to switch Cortana off. You will be prompted that your Xbox will require a restart for this change to take effect.
  9. Select Reset console. Your Xbox One will reboot with the legacy voice commands enabled instead of Cortana.


How to turn on Cortana on the Xbox One

  1. Double tap the Xbox logo button on your controller. Or, if you're using a Kinect, just say "Xbox, go to settings" and skip to step #3.
  2. Select Settings. It is the gear icon.
  3. Select All Settings.
  4. Select System.
  5. Select Cortana Settings.
  6. Tap the A button on your controller. You will then be guided through some telemetry agreements and prompted to reboot your Xbox.





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