NEWS: Support Virtual Agent is Here to Help

After a successful Insider testing period, we’re delighted to announce that Support Virtual Agent is now rolling out to all players in the US. We’d like to thank Insiders for their help in testing and providing feedback for this new feature.

Support Virtual Agent is an AI-powered feature built to help Xbox players more efficiently solve their support-related gaming issues, and it is rolling out to select Xbox Insiders on support.xbox.com today. Support Virtual Agent can quickly access information from support.xbox.com to answer questions relevant to Xbox console and game support issues. Xbox Insiders located in the United States and with English selected as their preferred language can begin previewing the Support Virtual Agent today by visiting support.xbox.com while signed into an account that is registered with the Xbox Insider Program.

We value the feedback from Xbox Insiders for this preview experience and any feedback received will be used to improve the Support Virtual Agent. As you interact with the Support Virtual Agent, you can provide feedback via the “thumbs up” or “thumbs down” button on each of the responses or provide feedback directly via the “Give feedback” button at the bottom of the page.

How to Use Support Virtual Agent

Starting today, Xbox Insiders will see the Support Virtual Agent on the “Contact us” page on support.xbox.com. Sign in with the same account you registered with the Xbox Insider Program, then you’ll see a new option to ask our new Support Virtual Agent a question.

Once you click on “Ask a question,” you will see the Support Virtual Agent launch in a new browser window. You can ask the agent questions via text or voice, and it will answer with relevant information from support.xbox.com. If the Support Virtual Agent cannot solve the issue, you can request to speak with a live support agent as long as it is within Xbox Support’s normal hours of operation.

During this preview, you can also customize your support experience by clicking on the ellipsis menu icon and choosing between two different Support Virtual Agents.

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NEWS: Forza Horizon 4 Being Removed from Digital Stores Dec 15 2024

Some how I missed this huge News announcement.  This was originally announced on June 25 2024:

Due to licensing and agreements with our partners, Forza Horizon 4 will be delisted from digital platforms (Microsoft Store and Steam) on December 15, 2024. This means the game and its additional content will no longer be available for purchase through online stores.

• Before the delisting date, the Festival Playlist’s flow will change as follows:
• Starting July 25, we will have the final series for the game in Series 77 which will include the last Festival Playlist that ends on August 22.
• After Series 77 ends on August 22, you will no longer be able to access the playlist screen, except to see the festival playlist history. When booting the game, you will be taken to the Festival Site screen rather than the Festival Playlist.
• Even though there won’t be any more Festival Playlists after Series 77 (August 22), you will still be able to see the Forza Events screen which will include a selection of daily and weekly challenges. Completing these challenges and Forzathon Live Events will earn you Forzathon Points that you can exchange for Backstage Passes.
• We will update the Backstage Pass Cars list with all the remaining cars that have previously been Festival Playlist Exclusive after Series 77.

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HOW TO: Delete Xbox 360 Backwards Compatible Game Saves on Xbox One & Series X|S

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HOW TO: How to Delete Game Saves From Xbox Series X|S & Xbox One (Updated)

Have you ever tried to load a game save, only to be met with an error stating the game save is corrupted?

Have you ever wanted to start a game from scratch but the game in question does not have the option remove the old game save data?

Simply uninstalling the game will not remove game saves.  If you have uninstalled the game it must be reinstalled to remove any game saves.

WARNING: ONCE YOU DELETE A GAME SAVE FROM EVERYWHERE, IT IS FINAL. THERE ARE NO RECOVERY OPTIONS.

Also, this can not be use to reset stats or multiplayer games like COD or Battlefield that type of data can not me removed, if you do this for a game of this type, you'll just lose your single player campaign.  This will not remove achievements either.
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