Welcome to XboxIssues
Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.
If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.
I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.
Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.
Friday, August 18, 2023
Thursday, August 17, 2023
NEWS: The Xbox 360 Store Will Close July 2024
This November will mark 18 years since Xbox 360 launched. It was a generation-defining console that invited many to jump into gaming for the first time and connect with friends around the world. Over the years, we’ve heard stories of players who found a lifelong love of games, starting with the likes of Kameo, Gears of War, Fable 2 and other Xbox 360 classics. We’re thrilled so many fans keep playing their favorite Xbox 360 games on Xbox 360, or on newer consoles via Backward Compatibility.
As we head toward 2024, we have a change to share about the Xbox 360 experience:
- On July 29, 2024, Xbox will stop supporting the ability to purchase new games, DLC, and other entertainment content from the Xbox 360 Store on the console and the Xbox 360 Marketplace (marketplace.xbox.com)
- Related to this change, the Microsoft Movies & TV app will no longer function on Xbox 360, which means TV and movie content will no longer be viewable on your Xbox 360 after July 29th, 2024.
Between now and July 2024, you can continue purchasing games and DLC from the Xbox 360 Store and at the Xbox 360 Marketplace.
For more information, click Read More.
DON'T FORGET TO SHARE:
Tuesday, August 15, 2023
NEWS: Xbox Introduces Enforcement Strike System
From Xbox, "We are constantly improving our safety measures and bringing more systems and tools in place that empower players to respectfully interact with one another – because everyone deserves a place to comfortably be themselves online, free from harassment and bullying. One of the most common questions we get from players through feedback, posts, and appeals is how repeated enforcements impact their gameplay, how they escalate, what they escalate to, and how they know when their account is back in good standing. To help address this, we are introducing a new enforcement strike system. "
- Xbox’s new enforcement strike system educates players about enforcement severity, cumulative effect of multiple enforcements, and the total impact on their standing.
- Players can receive a total of eight strikes; each strike remains on record for six months.
- Each strike results in a suspension from Xbox’s social features for varying lengths of time.
- Every player will begin with a blank slate, or zero strikes; previous enforcements must still be completed.
The new system attaches strikes to every enforcement, ranging in severity based on inappropriate activity. Each player will now have a view of their enforcement history including strikes and the overall impact these have on their player record. This revised system gives players a better understanding of enforcement severity and the cumulative effect of multiple enforcements. Enforcement transparency is about giving players clarity into how their behavior impacts their experience. Our content moderation efforts are not changing as a result of the new enforcement strike system.
As always, when a player believes they have witnessed a violation of Xbox’s Community Standards, we encourage them to report. All reports are evaluated, there are no automated enforcement actions based solely on the fact that a report was made. No volume of inaccurate reports results in an enforcement. Only reports that have been reviewed by the Xbox Safety Team and determined to be accurate result in an enforcement.
With the new system, enforcements will also include strikes based on the severity of their actions. The system is similar to demerit strikes used in driver’s license systems in many countries. For example, a player that has received two strikes will be suspended from the platform for one day, whereas a player that receives four strikes will be suspended for seven days. Players have a total of eight strikes and, once reached, will be suspended from Xbox’s social features like messaging, parties and party chat, multiplayer and others for one year from the enforcement date. All strikes received stay on a player’s record for six months. Today, players will all begin with a blank slate, or zero strikes. Any previous enforcements, such as suspensions, must still be completed; new enforcements as of today will result in strikes.
With these changes, Xbox is evolving enforcement to focus on protecting players. This is why even suspended accounts remain functional for single-player experiences and players do not lose access to purchased content. However, for the most serious violations – including illegal activity – Xbox retains the ability to permanently suspend all functionality of an account including access to purchases.
In 2022, fewer than 1% of all players received a temporary suspension, and only 1/3 of those received a second. Our data shows us that players typically stop inappropriate behavior after one enforcement, quickly learning what is and is not acceptable based on the Xbox Community Standards and how to better engage on our platform. The strike system is designed to further empower players to engage positively and appropriately on Xbox and with the community. We’ll share data and updates in our bi-annual Transparency Report.
Below is a visual of what players will see in their enforcement history:
Like before, players will still have the ability to appeal eligible enforcements. Where applicable, if an enforcement is reversed, the corresponding strike will be removed. For more information, visit the FAQ on Xbox Support.
Below are some additional safety resources:
- See your enforcement history
- Join Xbox Ambassadors and become part of our community working to make gaming fun for everyone
- Read our Xbox Community Standards
- Read our latest Xbox Transparency Report
- Remain informed on How to Report a Player and How to Submit a Case Review
Friday, August 11, 2023
Friday, August 4, 2023
Tuesday, August 1, 2023
Friday, July 28, 2023
Thursday, July 27, 2023
FREEBIES: Xbox Live Games With Gold August 2023
Xbox Live Gold and Xbox Game Pass Ultimate members will receive two FREE games next month. The games will be playable on Xbox Series X, Series S and Xbox One.
Xbox Live Gold members and Xbox Game Pass Ultimate members will have exclusive access to these games for a limited time as part of the Games with Gold program.
An active subscription to Xbox Live Gold or Game Pass Ultimate is required to access your Games with Gold titles. However, if you decide to renew your subscription at any time, you’ll be able to access and play your previously redeemed Games with Gold titles again.
Wednesday, July 26, 2023
UPDATE: A new Home experience is rolling out to all Xbox Series X|S and Xbox One consoles
Starting today, a new Home experience is rolling out to all Xbox Series X|S and Xbox One consoles. This update is designed from player feedback and makes it easier to discover new games, rediscover games you already love, connect with communities, and create a more personalized experience.
Xbox is excited to share more about the journey that led us here, and what you can expect with this new update.
Your new Xbox Home
1: Makes it easy to go to your Library, the Microsoft Store, Xbox Game Pass, Search, and Settings at the very top of your Home by introducing a quick access menu.
2: Creates more space for your personalized background by simplifying the layout and putting the games you recently played and other content and apps towards the bottom of the screen.
3: Adds an option to change your background to match the game you are highlighting in the recently played list.
4: Improves game discovery by introducing lists of games curated and personalized for you.
5: Allows you to customize your experience by pinning your favorite games, curated groups, and system groups like Quick Resume to Home.
7: Shows you what media apps and content are available to you via a Watch & Listen spotlight and list of entertainment apps
The journey to update Home
Improving the Home Experience has been truly a Team Xbox effort —from engineers to designers to researchers and many more. we started by investing in infrastructure that would allow us to try different layouts of the page with different content for different situations and customers. We then evaluated many different elements of the design process including what people interact with in the experience, how easy it is for people to complete the action they want to take, and how satisfied they are with the overall experience. Once we had a version that was ready to share, we started to roll it out to our Xbox Insiders.
When we first showed Xbox Insiders what we were working on we heard your feedback clearly – you wanted more room to show off custom backgrounds or game art, quicker navigation options, and more personalization. Over the last 8 months since initial release, we’ve implemented changes to meet those requests and have a new Home that feels fresh, puts the focus on your games and apps, and creates space for beautiful backgrounds.
How to try the new Home UI on your Xbox
We’re currently rolling the new Home experience out to a subset of all Xbox consoles. This means that some customers will need to wait a few weeks to get their hands on it. Rest assured over the next few weeks, it’s coming to a console near you! If you’re seeing the new Home on your console and you want to customize it to your liking, our guide has you covered.
Thank you for all your feedback, and your patience as we built your new Xbox Home. We look forward to hearing what you think!
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