Calling up and getting help is not the easiest things when it comes to XBOX Customer Support. So try hard and you will be able to get the desired support from Xbox.
For Xbox US:
Phone assistance is available:
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time
Phone numbers
Toll free: (800) 4MY-XBOX or (800) 469-9269
Direct dial: (425) 635-7180
Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102
You can also twitter Xbox on twitter @ http://twitter.com/xboxsupport
Don’t like to call Xbox or tweet them? The you can probably Email Xbox @ http://support.xbox.com/en-us/pages/email-us.aspx
For Xbox Canada:
Phone assistance is available.
9:00 A.M. to 1:00 A.M. Eastern Time
Phone numbers
Toll free: (800) 4MY-XBOX or (800) 469-9269
International (direct dial to US): (425) 635-7180
Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102
