HOW TO: Transfer Xbox 360 Borderlands characters to the Xbox One Handsome Collection

So you just bought Borderlands: The Handsome Collection, probably because you heard you can transfer your characters from the Xbox 360 Borderlands 2 and Borderlands: The Pre-sequel.

In order for this to work you MUST have Borderlands 2 and/or Borderlands: The Pre-sequel on the Xbox 360,  meaning you must still have your 360.

To use a save from the previous generation versions of Borderlands 2 and Borderlands: The Pre-Sequel in Borderlands: The Handsome Collection, first you’ll need to download the patches enabling cross-save for Borderlands 2 and Borderlands: The Pre-Sequel.  This is a patch on the 360.  You'll also have to download the Day one patch on the One.

Once you have that patch downloaded, follow these steps:

• Ensure all versions of the games are up to date with the latest patch (old-gen and new-gen) and you are connected to PlayStation Network or Xbox Live.
• From the main menu of the PS3 or Xbox 360 versions of BL2 or BL:TPS, choose the “Cross Save” (PlayStation consoles) or “Cloud Save” (Xbox consoles), then “Upload Save” function.
• Once the save has been uploaded, choose “Cross Save” or “Cloud Save” then “Download Save” from the main menu of the PS4 / Xbox One Handsome Collection game for which you’re downloading the save.

IMPORTANT: Only one save may be uploaded at a time. If you have multiple saves to transfer, upload one save, then download it in the Handsome Collection, then repeat the process for successive saves.

Please note:

• The Xbox family of systems can only move saves from Xbox 360 to Xbox One and not the other way around.
• Uploading a save does not remove it from the original system, it only creates a copy of the save on the network.
• Players will need the day 1 patch for the Handsome Collection in order to download saves.
• Players will also need the most recent patch installed for PS3 / Xbox 360 in order to upload saves.

When you transfer your save, here’s what comes along with it:

Character level and all mission progress

Badass Points (all of these will transfer, but you’ll get to re-spend them)

Backpack inventory

Weapon slots

Cash and Eridum/Moonstones

All unlocked character customizations (heads/skins) ***note that customizations obtained from Telltale’s Poker Night 2 will be added in a patch following launch***

Items stored in the bank in Sanctuary

Note that items stored in Claptrap’s Secret Stash in Borderlands 2 will NOT transfer along with your save, so be sure to move anything you can’t live without to the bank. Trophies and Achievements will also not transfer over and will need to be re-earned.

Your Golden Key balance will also not transfer. However, as a reward for playing Borderlands 2 and/or Borderlands: The Pre-Sequel, all players will receive the following bonuses upon signing into SHiFT in The Handsome Collection for the first time:

Borderlands 2

75 Golden Keys

A healthy chunk of Badass Rank

Bonus character customizations

Borderlands: The Pre-Sequel

75 Golden Keys

A healthy chunk of Badass Rank

Bonus unique weapons and character customizations

Note: These bonus Badass points can only be earned once and are redeemed instantly upon entering the game. We recommend using the Cross/Cloud Save functionality prior to starting a game in The Handsome Collection to transfer over your account’s Badass Rank. This will ensure that bonus Rank is awarded in addition to existing Badass Rank.

If you have any trouble, be sure to visit http://support.gearboxsoftware.com for help.