Welcome to XboxIssues
Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.
If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.
I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.
Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.
Tuesday, September 15, 2026
Saturday, September 12, 2026
Tuesday, September 8, 2026
Thursday, September 3, 2026
NEWS: Microsoft Puts Monthly Limits on Xbox Cloud Gaming
Microsoft is making significant changes to how cloud gaming is included with Xbox Game Pass, with a new monthly playtime system scheduled to begin in November 2026.
Under the new system, each Game Pass plan will include a set number of cloud gaming hours every month. Game Pass Ultimate subscribers will receive 15 hours of cloud playtime, while Premium subscribers will receive 10 hours and Essential subscribers will receive 5 hours.
Currently, eligible Game Pass subscribers can use Xbox Cloud Gaming without a monthly playtime limit. Microsoft acknowledged that introducing limits represents a significant change, particularly for subscribers who regularly spend extended periods gaming through the cloud. According to the company, the change is expected to affect approximately 4% of Game Pass subscribers.
Players who use all of their included monthly hours will have the option to purchase additional cloud playtime through the Xbox Store. Microsoft has not yet announced pricing or specific purchasing options, noting that availability and cloud gaming features may vary depending on the market. More details are expected before the new system takes effect.
Cloud Gaming Without Game Pass
The changes will also introduce a new way for players to access Xbox Cloud Gaming without maintaining a Game Pass subscription.
Beginning in November, players will be able to purchase cloud playtime directly through the Xbox Store and use those hours to stream eligible games they own on supported devices. The option is intended to provide an alternative for players who only want occasional access to cloud gaming or do not want to pay for a recurring Game Pass subscription.
Cloud gaming will also continue to provide an important option for Xbox One owners. Players with an Xbox One can use cloud streaming to access certain games designed for Xbox Series X|S without immediately upgrading their hardware. Microsoft says this can be particularly useful in markets where newer consoles are difficult to obtain or less affordable.
The company also plans to continue expanding the number of games supported through cloud gaming throughout the year.
Why Microsoft Is Introducing Limits
Microsoft says the primary reason for the change is the increasing cost of providing cloud gaming as more players use the service and spend longer periods streaming games.
The company believes that introducing monthly limits will help control those costs while allowing Xbox to continue investing in the reliability and performance of its cloud gaming infrastructure.
However, Microsoft also recognizes that the new system could result in higher costs for some players, particularly those who regularly exceed their monthly allowance.
Further details are expected in November, including pricing for additional cloud hours, purchasing options, eligible games, market availability, and how players will be able to monitor their remaining cloud gaming time.
Microsoft says it will closely monitor player feedback both before and after the changes take effect and could make adjustments based on that feedback.
Tuesday, September 1, 2026
Saturday, August 29, 2026
Friday, August 21, 2026
Tuesday, August 18, 2026
Monday, August 17, 2026
Monday, August 10, 2026
Wednesday, August 5, 2026
Friday, July 31, 2026
Sunday, July 26, 2026
Wednesday, July 22, 2026
NEWS: XBOX Backward Compatibility Come to PC
Today, Microsoft introduced XBOX Backward Compatibility on PC, making it easier for players to enjoy classic XBOX games across PC and handheld devices, including the ROG XBOX Ally and XBOX Ally X.
A player's game library is more than just a collection of titles—it represents years of memorable stories and gaming experiences. As technology continues to evolve, XBOX believes those libraries should move forward with players, allowing them to enjoy classic games in new ways.
Rolling out today in early release, XBOX Backward Compatibility on PC launches with four original XBOX games, now playable on PC and handhelds for the first time. This marks the beginning of a broader initiative to preserve classic XBOX games and gradually bring more titles to PC. Alongside compatibility, XBOX is introducing new features designed to enhance the experience while preserving the original gameplay.
Players in supported regions can begin playing the following titles on PC and supported handheld devices today:
- BLiNX: The Time Sweeper
- Conker: Live and Reloaded
- Crimson Skies®: High Road to Revenge
- Fuzion Frenzy®
Each title is available for purchase on PC and is included with all XBOX Game Pass plans. Players who already own a digital console license for these games will automatically have access on PC and handheld devices. Through XBOX Play Anywhere and XBOX Cloud Gaming, these classic games can now be played across XBOX consoles, the cloud, PC, and handheld devices.
To see more information click READ MORE
Tuesday, July 21, 2026
NEWS: Meta Horizon+ Subscribers Gain Access to Xbox Game Pass Starter
For years, Xbox and Meta have partnered to make it easier for players to enjoy their favorite games across more devices.
Today, the two companies are expanding that partnership with a new benefit tied to the Meta Horizon+ subscription, providing another way for players to discover and play games with Game Pass, alongside existing access to Xbox and Game Pass on Meta Quest devices.
Starting today, eligible Meta Horizon+ subscribers in supported regions receive Xbox Game Pass Starter where available, providing access to more than 50 games, 10 hours of cloud gaming each month, and Microsoft Rewards for playing.
The Game Pass Starter library includes a mix of AAA releases and indie favorites, such as Bethesda Softworks' post-apocalyptic open-world RPGs Fallout 4 and Fallout 76; Ghost Town Games' cooperative cooking game Overcooked! 2; Obsidian Entertainment's survival adventure Grounded, where shrunken kids explore an oversized backyard; Bohemia Interactive's multiplayer zombie survival game DayZ; the cooperative first-person shooter Deep Rock Galactic, in which players take on the role of dwarven space miners; and the off-road trucking simulator SnowRunner, which challenges players to navigate powerful vehicles through extreme environments.
Meta has published additional information on how Xbox Game Pass is now included with a Meta Horizon+ subscription. The subscription is available for $59.99 USD per year or $7.99 USD per month.
Eligible Meta Horizon+ subscribers can begin exploring the Game Pass Starter library immediately, giving them another way to discover and enjoy Xbox games through their Meta Quest devices.
Saturday, July 18, 2026
Monday, July 13, 2026
Wednesday, July 8, 2026
Monday, July 6, 2026
NEWS: Xbox Hits Reset
In an internal letter sent to Xbox employees worldwide, Asha (CEO of Xbox) announced the largest restructuring in Xbox's history, outlining the company's plan to "reset Xbox" and return the business to long-term growth.
The restructuring includes approximately 3,200 positions being eliminated during FY27, including 1,600 layoffs immediately. Xbox is also reshaping its studio portfolio, with Compulsion Games and Double Fine Productions becoming independent again, while Ninja Theory and Undead Labs will transition to new ownership. Meanwhile, Arkane Studios is exploring strategic options in France.
In the letter, Asha said Xbox's current business model is unsustainable, citing profit margins 3–10 times lower than competitors, slower-than-expected growth from initiatives like Game Pass and multiplatform publishing, and what it describes as the gaming industry's worst hardware downturn. Despite major investments, Xbox says its core business has weakened.
To address these issues, Xbox plans to:
Refocus its game portfolio and support independent developers rather than owning more studios.
Simplify its organization by reducing management layers from as many as 14 down to a maximum of 5 (and ideally 3).
Cut vendor spending by 50%, streamline internal tools, and improve accountability.
Place Mojang Studios and King under direct executive oversight due to their scale and importance.
Create a new Chief Operating Officer role, promoting Helen Chiang to oversee content, hardware, platform, and services.
Acknowledge the retirement of Dave McCarthy after 17 years with the company.
Xbox emphasized that no publicly announced first-party games have been canceled as part of the restructuring and stated that it intends to continue investing heavily while becoming a leaner, more focused organization. Leadership says the goal is to return Xbox to growth in 2027 and position it for long-term success.
Read the full letter here
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