Welcome to XboxIssues

Welcome. I decided to make this blog after being a Xbox Ambassador for a number of years.

If you don't know an Ambassador is a Volunteer that Microsoft uses to help ease the load on the actual hard working support people.

I noticed that alot of the questions I would get could easily be solved by using Microsofts Xbox.com site.

Since some of the help articles may be hard to find, understand or the issue may be called something different in the gaming community making it more difficult to solve, I've decided to make this blog to make it easier for fellow gamers to get xbox assistance, news and all things Xbox.

If you have any Xbox related question you can find the answer to feel free to contact me on YouTube, twitter or in the comments.

Monday, May 16, 2016

NEWS: Nearly 1 million previously used XBL gamertags are going to be re-released starting this Wed

Starting on Wednesday, May 18th @2:00pm ET / 11:00AM PT, we will begin releasing nearly one million Gamertags to our valued Xbox Live Gold members with active subscriptions and at least 1 year of cumulative Xbox Live Gold tenure. These Gamertags will be released over a 24-hour period, to give our fans in various countries an equal chance to get one.

These Gamertags are from accounts abandoned from the original Xbox era, the same source of Gamertags we used in our 2011 release. These accounts never migrated to Xbox 360 and as a result they have been inactive for quite some time.



While it may be challenging to find the exact Gamertag you want, keep trying, as there are many great Gamertags that will be released. Although we can’t share the actual list, we can tell you that many of the available Gamertags are in the following categories:


  • Proper Names
  • Pop culture references (Entertainment, sports, gaming)
  • Types of Food
  • Geography and Travel
  • Science and Technology
  • Math and Numbers
  • Animals

Some of the greatest inventions of all time
Access to these newly-released Gamertags will be available on Xbox.com, which is the most convenient way to make a Gamertag change. Xbox Live Gold members can also access these Gamertags within the Xbox App on Windows 10 and on the Xbox One console. Xbox 360 owners will need to use Xbox.com, the Xbox App on Windows 10, or an Xbox One console to participate given that access to these newly-released Gamertags is not available from an Xbox 360 console. Click here to change your Gamertag on the web.

To determine the tenure of your Xbox Live Gold account, view your Profile on an Xbox One console or on the Xbox App on Windows 10. Changing your Gamertag won’t impact your Gamerscore, Achievements, or your Friends list.

Remember, we rely on your feedback to bring the features you want to Xbox Live, so keep the suggestions coming!

For more information on this and other Xbox News, check out Xbox Wire.

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